Betenbough's highest priority is our people, so we are committed to offering comprehensive health benefits that support your wellness--spirit, soul, and body. When you feel your best, you can bring excellence to everything you do, inside and outside of work.
CaringWire App
This app is the central location for all health insurance information for employees, spouses, and children enrolled in the Company-sponsored Plan. Through this app, you have three main points of contact. The CaringWire app also has a digital version of your health insurance card, and it allows you to share that with others! Additionally, it includes all your dependent information and tracks your deductible.
HOW TO CREATE AN ACCOUNT
If you are an employee, this has already been automatically installed on your company-issued cell phone. Required credentials include your work email, the Org Code: BBH, and name. Once you follow the steps and create your account, it will have a space for you to access the Paragon Gateway which contains all your insurance details.
Spouses and children enrolled in the Company-sponsored Plan can download this as well. Required credentials include, name, SSN, email, Group Number (0076), and Member Number (*specific to employee). Once their account has been created through the app, it will then automatically link all the insurance details.
Your Health Care Team
You have a dedicated team of nurses who are ready to serve you! Get to know them and how they help you.
Nurse Sam
Sam Smith (MBA, BSN, RN, CCM) with Engaged Health, is our company’s dedicated nurse.
Sam is a registered nurse, a certified health coach, and she will provide you with the best options for care at the best price.
Sam can be reached via the CaringWire App or by calling 806-200-6684 or 877-931-9355 ext 173 or emailing betenbough@engagedhealthgroup.com. Email or call, texting isn't available!
Hours available: 7:30am - 5pm CST
Reach out to Nurse Sam for urgent needs including:
- Assistance with prior auth needs challenges
- Claims and reimbursement
- Medication authorization challenges
- Provider benefit issues
Nurse Mykkal
Mykkal Martin is a registered nurse with expert experience in cardiac care, critical care, geriatric surgical care, and case health management.
Mykkal can be reached via the CaringWire App or by calling 806-200-6684 or 877-931-9355 ext 130 or emailing betenbough@engagedhealthgroup.com. Email or call, texting isn't available!
Hours available: 7:00am - 4:00pm CST
Reach out to Nurse Mykkal for chronic care needs including:
- Education and resource coordination for chronic care
- Education for pre and post op care
MeMD
Our telehealth option if you're needing ease of access to a doctor and/or prescription. This resource is available for free!
To access MeMD, visit your CaringWire app or call 855-636-3669
HSA/FSA
A Health Savings Account (HSA) and a Flexible Spending Account (FSA) are both pre-tax accounts that allow you to set aside money from your paycheck to pay for qualified medical expenses, essentially reducing your taxable income. Unless you opt to use your own bank, Ameriflex is the default provider for your HSA/FSA accounts. You can access your Ameriflex account here.
HSA
- Must be enrolled in a high deductible plan.
- Must not have other coverage that is not a high deductible plan.
- Must not be enrolled in Medicare, Tricare, or Tricare for Life.
- Must not have received specific medical benefits from the VA in the past 3 months.
- Must not be claimed as a dependent on someone else’s tax return.
- Must not be enrolled in an HRA (Health Reimbursement Arrangement).
FSA
- Dependent Care: for those paying for the care of a dependent.
- Limited Care: for those enrolled in a high deductible healthcare plan (dental and vision expenses only).
- Traditional FSA: for those who waive health coverage or are ineligible for an HAS.
- **Dependent Care FSA and Limited Care FSA can be used in addition to the HSA account.
additional resources
Medtipster
Your prescription benefits are managed by Medtipster. Medptipster is a pharmacy benefit administrator (PBA), which offers access to pharmacies in your local community and provides tools to assist you in managing and navigating your prescription benefit. You can access your Medtipster account here.
Contact us
Have a question?
Please reach out to Employee Support with any questions using the form or click here to email.
